Dedicated Virtual Medical Receptionists Replace Shared Call Centers as Practices Respond to Patient Access Crisis

As patients hang up faster and delay care, practices abandon shared call centers for dedicated front office support The ...
Seeking Alpha

Automatic Data Processing, Inc. (ADP) Q2 2026 Earnings Call Transcript

Good morning. My name is Michelle, and I'll be your conference operator. At this time, I would like to welcome everyone to ADP's Second Quarter Fiscal 2026 Earnings Call. I would like to inform you ...
Forbes

The Benefits Disconnect: A Call To Help Employees Shift From Confusion To Confidence

Each fall, open enrollment arrives with a mix of anticipation and anxiety. This year, anxiety may deepen. According to Mercer, employers expected health benefit costs to rise 5.8% on average in 2025, ...
PC World

Set up automatic replies in Outlook so your contacts never miss a beat

One of the things I need to do when I’m about to go out of the office is to set up my automatic replies in Microsoft Outlook. It’s usually the last thing I do before I sign off and it can be really ...
Roll Call

Automatic draft registration, recruiting tweaks included in NDAA

Young men are set to be automatically registered for the draft under the compromise version of the fiscal 2026 National Defense Authorization Act unveiled Sunday ...
WIBW

Kansas leaders react to President’s call to ‘undo’ SNAP benefits

TOPEKA, Kan. (WIBW) - President Trump called states this weekend to undo the SNAP payments that were issued Friday. 13 News spoke with state and local leaders on what this could mean. Gov. Laura Kelly ...
WPTV-TV

Florida nonprofits call for help as SNAP benefits face uncertainty

WEST PALM BEACH, Fla. — Nonprofits in South Florida are calling for help as twists and turns continue in the Supplemental and Nutrition Assistance Program (SNAP) amid the government shutdown. We're ...
Gothamist

NY lawmakers call on Gov. Hochul to cover SNAP food benefits with surplus funds

New York state lawmakers from across the political spectrum said Gov. Kathy Hochul should be prepared to pick up the full tab for food assistance benefits that are in limbo due to the federal ...
Sports Illustrated

CBS Rules Analyst Sides With Patrick Mahomes, Chiefs on ‘Unique’ Call That Benefits Bills

The Chiefs visited the Bills on Sunday in what has become one of the most entertaining regular season matchups the NFL can offer. Patrick Mahomes versus Josh Allen always promises great theater and ...
KWWL

Food Banks Call for Support as SNAP Benefits Remain in Limbo

WATERLOO, Iowa — Food banks in the region are preparing for a potential surge in demand if federal 'SNAP' food assistance funds are not distributed for November. This could significantly impact more ...
TechRepublic

Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers

Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers Your email has been sent Key takeaways Intelligent call routing uses customer relationship management (CRM) context, agent state, ...