The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, ...

Macy’s Inc. has launched an AI-powered shopping assistant that’s upped spending online among those using the new tool, part ...

People living with osteoarthritis often have questions about their condition, but they do not always have easy access to ...

ChatGPT is an artificial intelligence language model that has gained popularity as a virtual assistant because of its exceptional capacity to solve problems and make decisions. It is frequently used ...

Forbes contributors publish independent expert analyses and insights. Anisha Sircar is a journalist covering tech, finance and society. In this photo illustration a virtual friend is seen on the ...

Enterprise applications vendor Unit4 has long been an advocate of what it calls self-driving ERP. This week, it is taking a big step closer to realizing that vision with the roll-out of Ava, its ...

Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud.

Google Hong Kong's Michael Yue says move will drive more creativity and productivity and help achieve commitment to advancing Hong Kong together Tech giant Google will gradually roll out its ...

Named "Xoli" for short, the axolotl-bot operates 24/7 and functions as a digital guide that answers questions about ...